Sales Management Certificate
In this program, you will learn the essential elements of sales, customer service, and
marketing, including the ability to create and execute a variety of sales programs.
Participants develop a broad-based knowledge of sales and marketing theory. Emphasis
is placed on teamwork and strengthening both oral and written communication.
Required courses:
CRM0001: Fundamentals of Customer Service
MKT0001: Marketing Principles and Practices
MKT0030: Fundamentals of Selling
MGT0009: Negotiation & Decision Making
Electives (choose 1)
HRM0008: Personal Organization
RET0001: Fundamentals of Retailing
EBC0008: Introduction to Business Communication Skills
EBC0001: Introduction to Business Writing
If courses purchased individually: $2,725
Certificate paid in full: $2,500
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