Digital Design
New Manager
Customer Relationship Management
Marketing
Advanced Marketing
Business Intelligence
Business Principles
Accounting Principles
Advanced Accounting
Payroll-Paytrain
Bookkeeping
Forensic Accounting
Contemporary American Business Practices
Advanced Finance and Investment
Financial Planning
Emergency and Crisis Management
Sales Management
Finance and Investment Principles
Certified Employee Benefits Specialist
Human Resource Management
Project Management
International Trade Operations and Procedures

Please note that you need to fill out both Certificate and Registration applications to apply for any certificate program.

Click here for directions on how to apply

Customer Relationship Management Certificate

In this certificate program, recent graduates, entry to mid-level customer support personnel, small business owners, and individuals wanting to truly understand the customer will learn how to develop service standards and track their effectiveness.This program establishes the building blocks for
a service mentality that increases customer commitment and profits.

Required courses:
CRM0001: Fundamentals of Customer Service
CRM0002: Customer Relationship Management
CRM0003: Customer Relationship Management Analytical Methods
CRM0004: Creating High-Performance Customer Relationships
MKT0001: Marketing Principles and Practices

If courses purchased individually: $2,725
Certificate paid in full: $2,495